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I can't see the .htaccess file
If you can not see the .htaccess file on the server with your FTP client then this advice may help.
How to use SFTP (secure ftp) with your hosting account
SFTP is the Secure File Transfer Protocol similar to FTP, but performs all operations over an encrypted SSH transport, thus gaining the features of public key encryption and compression.

This guide will show you how to use SFTP with your hosting account.

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